At SatinOaks, we value the trust of our guests and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website or visit our property.
1. Information We Collect
We may collect the following types of personal information:
- Name
- Email address
- Phone number
- Mailing address
- Booking details
- Any other information you provide voluntarily through our forms or communications
2. How We Use Your Information
We use your information to:
- Process reservations
- Communicate with you regarding your visit
- Improve our services and guest experience
- Respond to inquiries and requests
- Send occasional updates or notifications (if you opt-in)
3. Information Sharing
We do not sell, trade, or rent your personal information. We may share data with service providers who support our operations, but only to the extent necessary for them to perform their functions.
4. Data Protection
We implement reasonable security measures to safeguard your information from unauthorized access, disclosure, or misuse. However, no online transmission can be guaranteed to be 100% secure.
5. Cookies and Tracking
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.
6. Your Rights
You may request access to the information we have about you, or ask us to update or delete it, by contacting us .
7. Policy Updates
This Privacy Policy may be updated periodically. The updated version will be posted on this page with the revised effective date.